Cookie Policy

How mecctrust.co.uk uses cookies to support our community services

When you visit our website, a cookie — a small piece of data — may be stored on your device. Cookies help us recognise returning visitors and understand how people use our site, so we can keep improving the services and information we offer Birmingham's communities.

Cookies allow us to see which pages, services and resources visitors find most useful, whether that's our Energy Café, Retrofit Support, or our advice pages. This helps us make the site easier to use for everyone who relies on it. A cookie cannot access your device or any personal details beyond what you choose to share with us.

Using cookies is entirely your choice. Most browsers accept them automatically, but you can change your browser settings at any time to limit or block them. Doing so may mean some parts of the site, such as our online advice request form, don't work as smoothly.

Browsing on a mobile phone works a little differently, so check your handset's settings guide if you'd like to manage cookies there.

Please note that a small number of third-party services we rely on, such as analytics and enquiry-handling tools, may also set their own cookies. These fall outside MECC Trust's direct control.

Cookies Used on This Website

Here's a summary of the main cookies currently set when you browse mecctrust.co.uk: